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Customer testimonials

Article:

An answer to the riddle

The following questions relate to clients of Starkis Design. If you have not yet used our services we invite you to fill out the general feedback survey.

How did you first hear about Starkis Design?

	Referred by a friend/colleague
	Print advertisement (which publication?)
	Internet search engine (which one?)
	Online ad or link (which site?)
	Other (please specify)

Why did your business or organisation choose Starkis Design for your most recent project?

Please tick any that apply:

	You gave us the cheapest quote.
	We felt your quote represented the best value for money.
	We were impressed by your design portfolio.
	You showed a genuine interest in our project.
	We felt that we could trust your business.
	We trusted the recommendation from a friend/colleague.
	We have worked with you before.
	Other (please specify)

Will you use Starkis Design for your next design project?

Yes No Maybe

Which aspects of the client–designer relationship are most important to you?

Please rank the following items from most important (1) to least important (6).

	working with friendly and approachable people
	working with people who return my calls promptly
	being able to liaise directly with the designer
	being able to meet face to face
	being properly informed about the entire job process
	having technical issues explained to me in plain English

Which of the following statements most closely describes your expectations of the designer?

(tick one only)

	I know what I want the final product to look like and want the designer to stick to that.
	I have some ideas about the design but like to hear suggestions from the designer.
	I know what I want the product to do, but not what it will look like.
	I generally have no idea what I want until I see some design options.

How do you rate our service?

Friendly service
Excellent
Good
Fair
Poor

Fast/reliable service
Excellent
Good
Fair
Poor

Quality of product
Excellent
Good
Fair
Poor

Value for money
Excellent
Good
Fair
Poor

Were you unhappy with any aspect of the project/s?

No Yes...

How do you feel we could improve or add to our service?

Would you like us to contact you to discuss any of these issues?
Yes No

What do you like best about our service?

Can we include your comments in our customer testimonials?
Yes, that’s fine.
No, please consider my comments confidential.

Would you like to receive any future announcements about our service via email?

Yes please. No thanks.

Name

Business/Organisation

Thank you for taking the time to fill out this survey!

Your feedback helps us provide the kind of service you want from a design studio.

Click on the button below to submit the form. If you wish to check your responses first, click here to return to the top of the page.

We value your privacy:
Starkis Design does not sell or distribute email addresses and other personal information about out clients to any third-party vendors, nor do we publicly disclose any specific feedback that you have requested remain confidential.